Privacy policy HVAC.TOP

Registration abuse prevention

To prevent fake accounts, we record the registration time, IP address, connection IP, browser and language information, and approximate country when a trusted source is available. These registration security details are accessible only to administrators, kept for 90 days and then removed by daily cleanup. We do not collect MAC addresses or device fingerprints.

When registration protection is enabled, Cloudflare Turnstile verifies the browser and receives the verification token and IP address for bot prevention.

1. Data controller

The manager of personal data for user accounts, subscriptions, support, accounting and communication is VERCOD d.o.o., Spodnja Polskava 100, 2331 Pragersko, Slovenia. Contact email address is info@hvac.top..

2. What data are we processing?

We can process the name and surname of the contact person, the company name, company address, tax number, e-mail address, telephone number, registration data, subscription and payment data, communication with support, technical data on platform usage, security and system logs.

3. Purposes of processing

We process data for creating and managing a user account, providing access to the platform, billing subscriptions, invoicing, user support, platform security, prevention of abuse, informing about the functioning of the platform, fulfilling legal obligations and protecting the legal interests of the provider.

4. Legal bases

The legal basis for processing shall be the performance of the contract, the fulfilment of legal obligations, the legitimate interest of the provider, the consent where necessary and the protection of legal claims..

5. Data retention

Data are kept for as long as necessary for the purpose of processing, performance of the contract, compliance with legal obligations, accounting requirements, security reasons or protection of legal interests.

Accounting data shall be stored in accordance with applicable tax and accounting rules.

6. Individual rights

The individual shall have the right of access, rectification, erasure, processing restrictions, objections, data portability and appeal to the competent supervisory authority.

The request may be sent to info@hvac.top..

7. Contractual data of users

For personal data entered by the user on the platform about his clients, employees or other persons, the user is normally the controller and the provider is the processor. Such processing is regulated under the conditions of processing of personal data or DPA.